Terms and Conditions
For balance inquiry, call 1-800-511-2752 or go to macys.com. This card is redeemable only for merchandise and in-store services at Macy’s, Macy’s Backstage and macys.com (US only); it may not be redeemed for cash (except as required by law) or applied as payment or credit to any credit card account. Macy’s reserves the right to not honor cards obtained from unauthorized sellers, including internet auction sites. Protect this card: you are responsible if it is lost or stolen. Lost or stolen cards will only be replaced with proof of purchase and only for the value shown on our records. This card is issued by Macy’s Gift Card, LLC and is required for all inquiries.
Your Macy's E-Gift Card never expires!
Legal Disclaimer: No more than $2000 may be loaded onto a gift card in a single day (including purchasing additional value and/or adding returns to a gift card).