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*The eGift card amount reflects the balance of the card at the time of delivery and is not necessarily the current balance of the card.
This prepaid electronic American Express eGift Card may be used at online merchants and when added to participating mobile payment and/or digital wallet services, at physical or retail merchant locations, virtually everywhere American Express® Cards are accepted in the United States, U.S. Virgin Islands and Puerto Rico. The eGift Card cannot be used at ATMs. Subject to applicable law, and except as otherwise provided in the Cardholder Agreement, this eGift Card is not redeemable for cash. Additional limitations apply, including restrictions on use of the eGift Card for recurring billing. Read Cardholder Agreement for complete terms and conditions, including a binding individual arbitration clause. For customer service, call 1-888-846-4308. For balance inquiries, current Cardholder Agreement, and additional information visit AmexGiftCard.com. This eGift Card is issued by American Express Prepaid Card Management Corporation (PCMC). PCMC is licensed as a Money Transmitter by the New York State Department of Financial Services. NMLS ID# 913823.
| State | Disclosure |
|---|---|
| California |
"If you have complaints with respect to any aspect of the money transmission activities conducted at this location, you may contact the California Department of Financial Protection and Innovation at its toll-free telephone number, 1-866-275-2677, by email at consumer.services@dfpi.ca.gov, or by mail at the Department of Financial Protection and Innovation, Consumer Services, 2101 Arena Boulevard, Sacramento, CA 95834." CFC §2105(c) states, "In the event that a licensee or agent conducts money transmission activity via an internet website or a mobile application that is not in a branch office, the commissioner may authorize an alternative form of the notice required in subdivision (a)." |
| Connecticut | "American Express Prepaid Card Management Corporation (NMLS ID# 913823) is licensed as a money transmitter by the Connecticut Department of Banking." |
| Texas | "eGifter engages in the money transmission and/or currency exchange business as an authorized delegate of American Express Prepaid Card Management Corporation ("American Express") under Chapter 152 of the Texas Finance Code. If you have a complaint regarding an American Express prepaid card, first contact the customer service division of American Express at (855) 606-5726. If you still have an unresolved complaint regarding the company's money transmission or currency exchange activity, please direct your complaint to: Texas Department of Banking, Non-Depository Supervision, 2601 North Lamar Boulevard, Austin, TX 78705-4294, (877) 276-5554 (toll free), www.dob.texas.gov, msb@dob.texas.gov." |
| Georgia | "American Express Prepaid Card Management Corporation (NMLS ID# 913823, GA License #29985) is licensed as a money transmitter by the Georgia Department of Banking and Finance." |
| New York | "TERMS AND CONDITIONS ARE APPLIED TO GIFT/PREPAID CARDS." |
Please view American Express' Money Services Business Disclosure for information about addressing complaints regarding American Express' money services business, lists of its money services business licenses and other disclosures.
Macy's Terms and Conditions apply to all gift cards, see back of card for details. The Macy's name and logo are registered trademarks of Macy's Inc.